Cancellation policy
Purchase Options Cancellation Policy
MiMi Monthly Box subscriptions may be canceled at any time through your customer account or by contacting us at mimiland.box@gmail.com.
Canceling your subscription will stop future renewals and charges.
If a subscription payment has already been charged but the box has not yet been shipped, please contact us as soon as possible. Refunds cannot be requested or processed through your customer account. We will cancel the upcoming shipment and issue a refund.
Once a box has been shipped, it cannot be canceled or refunded.
For prepaid subscription plans (3, 6, or 12 months), you may also cancel your subscription before all boxes have been shipped. Please contact us at mimiland.box@gmail.com to request a refund for any remaining prepaid boxes that have not yet been shipped. Boxes that have already been shipped are non-refundable.
If you have any questions or need assistance with your subscription or refund, please contact us at mimiland.box@gmail.com. We’re always happy to help.